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Legal

Privacy Notice

Last updated: August 2026 · 16 sections

This is our notice under the Digital Personal Data Protection Act, 2023. It sets out exactly what personal data we collect, why, who processes it, how long we keep it, how to withdraw your consent, and the rights you have as a Data Principal.

1

Who we are and who this covers

2

The personal data we collect, and why

3

What we never collect

4

The basis on which we process your data — your consent

5

Withdrawing your consent

6

What other users can see

7

Who processes your data on our behalf

8

How long we keep your data, and erasure

9

Your rights as a Data Principal

10

Your duties as a Data Principal

11

Children

12

Security safeguards

13

If there is a data breach

14

Where your data is stored and transferred

15

Grievance redressal and the Data Protection Board

16

Changes to this notice

Operator & Grievance Details

Published under the Consumer Protection (E-Commerce) Rules, 2020.

Legal nameSanju Innovation
GSTIN07ICLPK9984C1ZX
Websitehttps://flatloop.in
Customer care emailcontact@flatloop.in
Customer care phone+91 93107 20571
Grievance OfficerNitesh Kumar
Grievance emailcontact@flatloop.in

Complaints are acknowledged within 48 hours and resolved within one month. You may also contact the National Consumer Helpline on 1915 or at consumerhelpline.gov.in.

Have questions?

Our team is happy to help you understand our policies.

contact@flatloop.in